The Emotional Intelligence Journal

Where emotion becomes insight, and insight becomes better business.

Most businesses still rely on outdated measures that only tell part of the story. The Emotional Intelligence Journal focuses on what people at work are actually feeling and why that matters for leaders and organisations.

We treat emotion as useful information, not just opinion or feedback. Through practical thinking, real examples and clear insights, we look at how understanding emotion leads to better decisions, stronger cultures and more trusted businesses.

Operational Intelligence

Business Analysts sitting around laptops in head office discussing business performance.

2 min read

Operational Intelligence vs Business Intelligence: What’s the Difference?

Ellie Grubb: Jan 12, 2026 4:36:15 PM

Many leaders assume that operational intelligence and business intelligence are the same thing, or that one is simply a modern name for the other....

Operational Intelligence
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Leaders round a table discussing how to maximise operational intelligence.

2 min read

What Is Operational Intelligence (And Why Leaders Need It Now)

Ellie Grubb: Jan 12, 2026 2:56:46 PM

Operational intelligence is the ability to understand what's happening across an organisation in real time, recognise meaningful patterns as they...

Operational Intelligence
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Inside the boardroom image showing operational discussions between leaders.

2 min read

What Does Operational Clarity Really Mean in Practice?

Ellie Grubb: Jan 12, 2026 10:56:29 AM

Operational clarity is the ability for leaders to clearly understand what is happening in their organisation right now, why it is happening, and what...

Operational Intelligence Leadership Decision-Making Business Operations Management Insight
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