Measure how people feel.
Improve how your business runs.


BusinessHub connects customer emotion, employee wellbeing and operational intelligence into one regular rhythm of improvement.

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The BusinessHub Ecosystem

Three Components. One Connected System.

BusinessHub brings together the three signals every organisation needs to improve with confidence - how customers feel, how employees feel and what leaders should focus on next.

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CHS - Customer Happiness Score

A live pulse of how customers feel about their experience, revealing the emotions behind loyalty, reviews and spend.
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EHS - Employee Happiness Score

Your internal heartbeat, showing how teams feel about their work and how morale drives performance, engagement and retention.
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Obi Assist

The intelligence engine that analyses CHS & EHS in real time, spots the themes behind the numbers & recommends small, focused actions that drive growth.

The Feedback Cycle That Drives Growth.

BusinessHub transforms thousands of signals into one rhythm leaders can use every week. 

Measure → Analyse → Recommend → Improve

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Measure emotion in real time using CHS and EHS

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Analyse the patterns behind the feelings with Obi’s intelligent insight

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Recommend the small, focused actions that matter most

 

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Improve culture, experience, and performance through Kaizen-style progress

This is the rhythm behind high-performing, emotionally intelligent organisations, a learning engine that improves every time it runs.

Built For Leaders At Every Level

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The right insight, to the right leader, at the right time. 

From the boardroom to the frontline, BusinessHub gives every leader a clear view of what’s happening and what to improve next.

COOs - Spot risks early and align the organisation

General Managers - Know what matters most this week

People Leaders - Understand what’s shaping culture and performance

Department Heads - Turn feedback into action, without the overwhelm.

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A Simple Weekly Rhythm

Creating Measurable Progress

Teams use BusinessHub because it brings clarity.

Obi Assist highlights what matters, while CHS and EHS reveal how people feel.

Together, they create a simple weekly feedback system that turns customer and employee insight into meaningful improvement.
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Choose Your Next Step

Two clear paths, depending on where you are in your improvement journey.

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Learn about the System

Download the CHS®, EHS® and BusinessHub Blueprints or explore the Growth Accelerator Framework - a 12-week rhythm for embedding BusinessHub into your business.

Download Resources
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Use the System

 Apply to the Pilot Programme and get hands-on with the first release of the platform that turns happiness into growth.

Join the Pilot Programme

Turn Happiness into Growth.

You already capture the signals. Obi helps you turn them into performance.

Download CHS & EHS Blueprints
Join the Pilot Programme